Privacy & Security

1. Information We Collect

Personal Information: When you make a purchase, create an account, or contact us, we collect personal information such as your name, email address, phone number, and shipping address.

Payment Information: We collect payment details necessary to process your transactions. We do not store your credit card information; it is handled securely by our payment processors.

Browsing Data: We collect information about your interactions with our website, including your IP address, browser type, and pages visited, to enhance your experience and improve our services.

2. How We Use Your Information

Order Processing: We use your personal and payment information to process and fulfill your orders.

Customer Support: We use your contact information to address your inquiries, provide support, and resolve issues related to your orders or account.

Marketing and Communication: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time.

Website Improvement: We use browsing data to analyze trends, monitor site performance, and improve our website and services.

3. How We Protect Your Information

Data Security: We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technology for data transmission and secure servers.

Third-Party Services: We use trusted third-party payment processors and service providers to handle transactions and support our operations. These providers are contractually obligated to protect your information and use it only for the intended purposes.

Access Control: Access to your personal information is limited to authorized employees who need it to perform their job functions. We enforce strict access controls to protect your data.

4. Cookies and Tracking Technologies

Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site usage. You can manage your cookie preferences through your browser settings.

Tracking Technologies: We use tracking technologies to collect information about how you use our website. This helps us understand user behavior and improve our services.

5. Your Rights and Choices

Access and Update: You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.

Opt-Out: If you no longer wish to receive promotional emails, you can opt-out by following the unsubscribe link provided in the emails or contacting us at support@toexcite.com.

Delete Account: If you wish to delete your account and associated information, please contact us. We will process your request in accordance with applicable laws and regulations.

6. Changes to This Privacy & Security Policy

We may update this Privacy & Security Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after any changes signifies your acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns about our Privacy & Security Policy, please contact us at support@toexcite.com. We are here to assist you and address any privacy or security issues you may have.